“We wanted to let you know how impressed we were with the work of Daniel Ratcliff who undertook the conveyancing. He was extremely efficient with a reassuring attention to detail. He kept in touch in a timely manner and communicated information clearly – really helpful to the lay person groping towards an understanding of complicated leasehold arrangements. 

We both have a background in training senior educational leaders, and are not easily impressed so this plaudit for Daniel comes from the heart. He is a real credit to your organisation.” 

Ms S and Mr J

“I am writing to say thank you for the excellent service you provided.

The purchase was not the most straightforward, however, with your professionalism, expertise and patience you successfully converted a challenge into a positive outcome, of which I am very grateful. I would also like to recognise the extended members of your team.”

Mrs V

“I just wanted to say thank you for the way in which you have handled my matrimonial matter during the past year. Your empathy, careful handling and perseverance to secure such a positive outcome for myself and my daughter is totally appreciated”

Mrs J-H

“I would like to express my thanks for your kindness, patience and help during the last few months, and also for your expertise and professionalism in our dealings.”

Mrs A

“Thank you for all your help. I felt that you treated me as a friend rather than a client.”


“I do not think I could have selected a better attorney. You understand completely where I am coming from in all  aspects of this case and are always looking out for the best interests of all involved. Thank you!”

“Thanks again for all your efforts. I will certainly be recommending you to anyone else I know. It’s been a pleasure and a trouble-free experience on your part (can’t say the same for the other muppets but that’s life. Pay peanuts, get monkeys).”

“I can not rate your services high enough. Mr Jutton plus his colleagues always gave me first class advice and support. To me, Mr Jutton is an absolute professional and gentleman and I wish him the very best for the future.”

DH – Dispute Resolution

“Very friendly and approachable.”

Mrs U

“We felt we were in safe hands.”

Mr and Mrs V

“Thank you all for a smooth transaction.”

Mr and Mrs U

“I was very happy with the service. I found James Burford and Victoria Smalley professional, courteous and competent at all times.”

“Philip Salt is excellent in every way.”

“Excellent Service, Mr Burford was courteous, professional and highly efficient throughout. Many thanks.”

“I felt that both the solicitors I have used were efficient, patient, forgiving of my own shortcomings and comfortable to be with. I felt really supported.”

“Most excellent and professional service – thank you. We were very impressed indeed.”

“Please don’t change anything. You provide a great service. I honestly believe you have got things 100% right”

A Ltd Company

“I find your friendly and professional approach refreshing and constructive. ”

Mr V

I can only say that, if Carlsberg ‘did’ Solicitors, they would be hard pressed to come up with anything close to you and your colleagues.

Mr R

“The level of service we received was outstanding.”

Mr and Mrs D

“I just wanted to say Thank You, for your patience and understanding. You handled my case with great care and empathy. I thank you for your words of encouragement and doing all you have done for me. May God continue to bless you, your family and your firm.”

“Everyone has been fantastic, if only more people provided such excellent service the world would be a better place. First class service, support guidance patience and understanding.”

Mrs Smith

“I truly appreciate all that you do for me!!
You are the best!!”


“As far as I am concerned I think that you did an amazing job. I feel very fortunate indeed to have had you as my mediator. Your patience during very difficult times was incredible and really helped me in turn to just stand back and listen. I also felt that whilst you always remained impartial, that you did ensure that my voice was heard… My children will not now have to endure an embittered mother for the next nine months – that is time that cannot have a value placed upon it.

I have already recommended your services to a friend and will continue to do so.”

Mrs P

“Everyone has been really helpful and we felt valued …”

Mr and Mrs T

“The solicitor took the trouble to come to my house when I was not well enough, 10/10!”

Mr H

“Thank you once again for all of your support during my divorce. I could not have managed without you. I thank my lucky stars I found you before my now ex-husband did!”

Mrs CF

“Perfect. Thank you, you rock!”

Mr and Mrs U

“Fantastic service thanks very much.”

“The service offered by the partners of Scott Bailey is impeccable.”

“I have been a client for over 30 years. I have always been more than happy with the service provided and have recommended friends over the years. Thank you.”

“Fantastic customer service and attention to detail. Personally our needs were more than met.”

“I would like to express my gratitude to you for your assistance in my divorce … this time last year, things looked pretty bleak – but no longer and for that I cannot thank you enough.”


“We have used many solicitors over time and this has been our best experience ever – many thanks.”

Mr and Mrs J

“Thank you so much; no matter the outcome of everything you’ll never know how much I truly appreciate everything you’re doing and all of your efforts. Thanks again from the bottom of my heart.

“It has been so refreshing to deal with professionals who have been helpful and accessible and even made it easy to swallow the odd bitter pill!”

Freehold Company

“I thank you for your services and for dealing with this matter in a prompt and professional manner.”

Local Business

“James worked professionally and efficiently throughout keeping us well informed of the progress and issues and flagging up potential problems or pitfalls.

James was very helpful and demonstrated infinite patience in dealing with our ignorance.

Our trust in James was developed through his timely communications and actions and thorough nature. James offered us a personal touch, building rapport and confidence. We will be recommending James and will look to use his services in the future.”

Miss CJS and Mr GB

“We have used many solicitors over time and this was our best experience ever – many thanks.”

Mr and Mrs C

“Excellent Service, Mr Burford was courtesy, professional and highly efficient throughout. Many thanks.”

Mr S T – Property

“Just a quick note to say thanks for making this issue easy , you have been a great help, as you know it has been a tricky time but you spoke with empathy and kindness.  It just reminded me that through dark days the clouds will break, and the sun will shine.

Thanks Roz you are a star!”

Mr W

“Thanks for all you help on this and I have to say I was impressed with your efficient and bullish approach. (No offence)

Should I have any further litigation issues then I will give you first crack at them.”


“I found the service thoroughly professional, helpful and friendly.”

“James – very good service by all of your staff. I would heartedly recommend your firm.”

“Nick Jutton, you were speedy, concise and helpful, brilliant. We are very happy.”

“Thank you for all that you have done for us with the selling of our house – overcoming the challenges of the fact that we live in New Zealand. Thank you.”

“Thank you so much for all your help – but especially your kindness. I realise that I am just one of many clients but that day I came to see you, you made me feel as if I had some importance and standing. I think that day set me on the move forward and I look forward to life ahead – whatever it holds – thanks to that meeting with you.

Can you suggest any other ways we can better meet our clients’ needs: Never Change. James is just brilliant. Thank you so much for all your help and your wonderfully calm, strong support. You have been a rock, Sir!”

Mrs KV